Welcome To Prospective Solution

WHO WE ARE

At Prospective Solution, we revolutionize business communication by offering innovative dialer services and customized solutions tailored to your unique needs. Our mission is to enhance interactions and foster meaningful connections across diverse platforms, helping your business stay ahead in today’s fast-paced world. Why stick with outdated carriers when Prospective Solution can elevate your communication experience? Whether you need a single channel or a complete suite of advanced tools, we deliver seamless, premium-quality services designed to drive results. With a powerful infrastructure managing over 100 million interactions monthly, Prospective Solution ensures unmatched reliability, scalability, and security to support your business growth. Turn every connection into an opportunity with our cutting-edge technology, expert solutions, and dedicated support. Join Prospective Solution and take your communication to the next level.

WHAT WE DO

Our Services

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Dynamic SIP Trunks

Create dynamic voice solutions for your clients and platforms with Prospective Solution's advanced technology. From wholesale voice termination to feature-rich products, we empower you to integrate key functionalities


UK Outbound dialling guidelines and regulations

Prospective Solution adheres to the Communications Act 2003 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, along with Ofcom's 'Statement of Policy on the Persistent Misuse of an Electronic Communications Network or Electronic Communications Service.' Prospective Solution requires all its clients to also follow these regulations. Full details can be found here: Persistent-Misuse-Policy-Statement.


Key Features

    Discover the advantages of SIP technology:
  • A customized Client Portal offering real-time monitoring of all activities
  • Architecture built with N+1 redundancy for maximum reliability
  • A termination network optimized for high-volume dialing
  • Internal infrastructure designed to handle extremely high call intensity
  • A robust and stable terminating network ensuring consistent performance
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SMS

SMS remains a rapidly growing market. Whatever your requirements, we have the perfect solution for you. From wholesale API integration to online messaging, our services include powerful analytics and global reach, enabling you to use the service directly or through your platform. With Tier 1 services and a robust self-service platform, you can seamlessly integrate data at a network level.


ISDN Replacement Service

We offer a complete replacement for traditional ISDN services through SIP trunking. Our custom-built platform delivers a secure, reliable, and cost-effective alternative to traditional ISDN services.

    The benefits of SIP include:
  • Fast installation times and lower costs per channel
  • Greater flexibility in managing numbers and their locations
  • Quick adaptation to seasonal fluctuations in demand
  • Cost-effective and robust continuity of service

Key Features

  • Real-time 1/1 billing, accurate to 4 decimal places
  • Architecture built with N+1 redundancy
  • Hardware housed in Tier 4 data centers
  • SSL encryption to protect sensitive data
  • Interconnection exclusively with Tier 1 providers
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Number Analytics

Unlock deeper insights with network-level integration of your contact data. Beyond verifying the validity of numbers and tracking call activity, Number Analytics dives deeper into why calls go unanswered. By linking messaging interactions, tracking when messages are viewed, and cross-referencing multiple data points, you can pinpoint the best times to engage. This approach boosts response rates, enhances customer service, and improves outcome management. The more data streams processed through the platform, the smarter and more powerful your solutions become.


Key Features

  • Real-time validation for both landline and mobile numbers
  • Boosts call productivity
  • Enhances operational efficiency
  • Simple to implement and execute











GET IN TOUCH
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04

WhatsApp and Social Media Integration

WhatsApp, Messenger, Viber, SMS: The ways in which we communicate are endless, and you need to be a part of that. Connecting over your client's preferred platform greatly improves engagement and provides further opportunity. We can provide, via our platform, API integration to a number of interaction streams and merge that data into our analytics tool. Whether you want a wholesale solution for your platform or are looking for an interactive solution, we can help.

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Connectivity

Having a dedicated lease line for your own business or reselling this to your clients, using our simple quoting tool will give you the option to have a serious conversation around needs and expectations, enabling you to provide the right product from the best partner and a realistic price.


Key Features

  • Dedicated Line so you don’t have to share bandwidth
  • Guaranteed upload & download speeds
  • Unlimited usage
  • Low latency which is essential for VoIP
    intensive calls
  • Managed & maintained externally, freeing up internal resources.













GET IN TOUCH

Client Portal

ONLINE SERVICE

When you need to get things done quickly and efficiently, having a fully automated portal makes all the difference. Our Client Portal allows you to make instant changes and provides real-time insights into product performance. From pulling real-time CDRs and repointing inbound DIDs to adding IP addresses, setting up reports, and more—everything can be managed effortlessly via our self-service platform. And of course, our support team is always just an email away if needed.

Portal Screenshot

FAQ'S & Help

SUPPORT

Find answers to our most frequently asked questions below. If you still can’t find what you’re looking for, please Contact Us.

Follow the login link, enter your email, and select the "Forgot Your Password" option. An automated password reset email will be sent to you.

If your credit has run out, your account will automatically deactivate. To reactivate, make a payment via the Client Portal by selecting the Payment tab on the left-hand side of the homepage.

To add a new IP address, navigate to the "Authenticated IPs" tab in the Client Portal. Submit your request, and once processed, you’ll receive a confirmation email.

Bank transfers may take up to 72 hours to reflect in your account. For instant payments, consider using a credit/debit card or PayPal through the Client Portal.

To investigate efficiently, please provide as much detail as possible. Include:

  • The number dialled
  • The time it was dialled
  • The return code
  • The trace route of the call

Include this information in all support tickets, along with a summary of the issue. Reported issues should be sent to: info@prospectivesolution.co.uk

Get In Touch

CONTACT US

To find out more about our services or to see how we could help your business, contact us today.

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